Using CA Service Catalog for Catalog Users › View and Modify Requests › Edit the Request

Edit the Request

To edit information about the request, click the Edit button. The Edit Request window appears.

The Edit Request window displays similar information that was shown in the cart. See other sections of this chapter for details on functionality that is not described in this section. Depending on the current status of the request and your role, you can have different functionality available with this window.

This window allows you to do these things:

• View the requested services and service options (by clicking Show Details)
• Alter several sections of additional information about the request
• Display and add Notes
• Display and add Attachments
• View assigned assets (if the service option is eligible for asset assignment and the request is in the fulfillment phase)
• Save your changes

The following functionality is available if the request is in the not submitted phase:

• Add new services from the catalog
• Delete a requested service from the request

The following functionality is available if the request has a status of Completed:

• Cancel a requested service
• Cancel the request which cancels all the services in the request

More information:

Add Notes

Add Attachments

View Assigned Assets

Cancel a Service