Creating and Updating Services › Management of Services › Define a Service

Define a Service

After you create a service, define it. Defining a service primarily means adding one or more service option groups and specifying which service options to include. You also specify permissions and other important settings. Catalog users view the options in the service and decide whether to request it.

Follow these steps:

1. Click Catalog, Service Offerings.

   The Services tree appears and displays the folders containing services, organized hierarchically according to categories.

2. Expand the tree to display the service of interest and click the Definition tab.

   The page for defining the service appears. If one or more service option groups are already associated with this service, the service options from those groups appear.

3. Click Edit Offering Selection.

   The Service Offering Selection dialog appears.

   • If no service option groups are already associated with this service, all service option groups appear.

     To add service options from a group to a service, select the group, expand it, and select the service options that you want to include.

   • If one or more service option groups are already associated with this service, the service options from those groups appear.
     • Expand the associated service option groups and select or remove service options for this service.
     • Click Show All to display all service option groups. Select the group that you want, and include the service options that you want in the service.
   • Verify that you have completed the following actions, as applicable:
     • Select the service options that are included in the service by default. To do so, select the check box for the service option in the Default column.
     • Select the service options that are required in the service. To do so, select the check box for the service option in the Include column.
     • Exclude any groups or service options that you do not want in the service.
4. Save your changes and close the Service Offering Selection dialog.

   Your changes are saved.

You have defined the service. You can also set thresholds for QoS SLAs for request fulfillment reports, and you can set permissions as part of managing the servce.