Integrating with CA CMDB › How to Set Up the Integration › View Associations Between Services and Configuration Items

View Associations Between Services and Configuration Items

You can quickly view existing associations from CA Service Catalog services to CA CMDB configuration items. It is helpful to see such quick views for many reasons, including saving time, avoiding duplicate associations, and gaining quick access to the CA CMDB Visualizer for the service and any associated configuration items.

Note: If your implementation requires you to log in to CA CMDB Visualizer, see your administrator to obtain a user name and password for accessing CA CMDB Visualizer.

To view associations between configuration items and services

1. Click Catalog, Service Offerings.

   The list of catalog folders and services appears.

2. Search the folders and services, expanding them if necessary, until you locate the service you want.
3. Under the Actions icons, click the CA CMDB Association icon. Its tooltip text is "CMDB CI Associations."

   The Service Offerings dialog appears, showing the configuration items currently associated with the service.

4. Optionally, do one of the following:
   • View each associated configuration item in the CA CMDB Visualizer by clicking the Visualizer icon. Its tooltip text is "CMDB Visualizer."

     Log in to CA CMDB Visualizer, if required.

   • Delete the association by selecting the configuration item or items and clicking Remove Association.

Note: For instructions to create associations, see Associate Services with Configuration Items.