Integrating with CA CMDB › How to Set Up the Integration › Maintain Associations between Services and Configuration Items

Maintain Associations between Services and Configuration Items

After you create associations between CA Service Catalog services and CA CMDB configuration items, you many need to modify or delete some associations to adapt to changing business needs. For example, if you associated a service with many configuration items, you may want to remove some associations that have become obsolete but keep others that are still needed.

To maintain associations between services and configuration items

1. From the CA Service Catalog home page, select Catalog, CMDB CI Association.

   The CMDB CI Association page appears.

2. Under the line "The current business unit is: business-unit-name," click the Catalog tab.

   The list of existing folders, sub folders, and services appears.

3. Expand the folders and sub folders as needed, until the services you want appear.
4. Check the box next to the service or services whose association you want to maintain.
5. Click the right arrow next to the Selected Services box.

   The names of the selected services appear in the Selected Services box.

6. Click Next.

   The screen refreshes, and the CI List for Association appears, listing the names of any configuration items already associated with the selected service or services.

7. View the list of existing associations under the CI Name heading.
8. To remove an existing association for a service, do the following:
   1. Click the delete icon that appears after the name of the service.
   2. Confirm the removal.
   3. Click Save.

   The configuration item or items that you deleted are no longer associated with the service.

   If you are finished maintaining associations, skip the remaining steps.

9. You can also perform any of the following tasks:
   • Associate a single service with one or more existing configuration items
   • Associate a two or more service with one or more existing configuration items
   • Create a configuration item for one or more services and associate the item with the service or services

   For instructions to perform any of these tasks, see Associate Services with Configuration Items.