A user in CA Service Catalog represents a person. Users can represent people who are actually users of the product or other individuals.
Users are shared with other CA products sharing the MDB, although not all user-related information is shared as some data is product-specific. For example, user role information is specific to CA Service Catalog. The affect of sharing users is that users or contacts created in other products will appear in CA Service Catalog and vice versa. Be cautious when managing users so that other products sharing the MDB are not adversely affected.
A user in CA Service Catalog typically represents a person who uses the product. A person must have a user ID to log in and use CA Service Catalog. Each user requires a role based on the business unit specified during login. If the user does not specify a business unit at login, CA Service Catalog assigns the default role for all users.
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