Edit a User

You typically edit a user for any of several possible reasons. Examples include an existing employee changing roles or titles or transferring to a new department.

To edit a user

  1. Select Administration, Users from the main menu.

    Enter search criteria to view a subset of the users.

    Note: The user list can be large, especially if CA EEM has been configured to use an external directory. Therefore, use selective search criteria.

  2. Click on the pencil Edit icon for the user to be edited.

    You can only edit users who have a role in the business units within the scope of your role.

    Important! Do not change the user ID of a user. Do not re-use user IDs that have been deleted, because all deleted users are maintained as inactive in the user database.

  3. Update values as needed.
  4. Click OK when you have completed all required fields.

The user is updated.

More information:

Add a User