Installation Guide › Configuring the Server Post Installation › Optional Configuration Procedures › How to Customize Email Behavior › Enable Emails and Assign a Template

Enable Emails and Assign a Template

Several events can trigger emails. You can disable emails for any event, or assign a custom template for emails triggered by the event.

You must create a custom template before you can assign it to an event.

Note: You must have administrator-level rights in the CA RCM portal to perform this procedure.

To enable emails and assign a template

1. In the CA RCM portal, click Administration, Settings, Email, Events.

   The Email Events window displays a list of events that trigger emails.

2. To enable or disable emails for an event, select or unselect the Active check box for that event.
3. To assign a custom template to an event, use the Template and the Aggregation Template drop-downs for that event, and specify the new templates.
4. Click Save to save settings.