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Return a Task

When a production user returns a task, the task ownership is released. The production user no longer owns the task and the released task appears in the Task List as a pending task. A content administrator can also return a task on behalf of the production user and reply to the task.

Follow these steps:

  1. Select a task and right-click.
  2. Click Return.

    Returning a task changes its status from Taken to Pending.