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Upgrade Examples › Upgrading from a Release Prior to Release 3.1 SP01

Upgrading from a Release Prior to Release 3.1 SP01

You cannot directly upgrade from CA IT Process Automation Manager (CA IT PAM) Release 2.x, Version 3.0, or 3.0 SP01 to CA Process Automation Release 4.2. You must first perform an intermittent upgrade.

Follow these steps:

  1. Prepare for the upgrade.

    Upgrading from CA IT Process Automation Manager Release 3.0 SP1 requires twice the available disk space than the existing CA IT PAM databases require. To provide adequate space to your Database Server and to speed the upgrade process, the best practice is to purge unnecessary archive records before upgrading.

  2. Upgrade from any of the previous releases to CA Process Automation 3.1 SP01.

    Note: For information about this interim upgrade, download the appropriate Installation Guide from Customer Support.

  3. Upgrade from CA Process Automation Service Pack 3.1 SP01 to CA Process Automation Release 4.2 as described in How to Upgrade CA Process Automation.