Upgrade to the Current Release › Carry Out Post-Upgrade Tasks

Carry Out Post-Upgrade Tasks

The post-upgrade tasks for agents depends on the following factors:

• Whether you specified the same Certificate Password during Orchestrator upgrades as you specified in the previous release or whether you specified a new Certificate Password. Orchestrators and agents share the same Certificate Password.
• The release from which you are upgrading.

After you upgrade to CA Process Automation Release 4.2, complete the post-upgrade tasks.

Follow these steps:

1. (Optional) Carry forward any of the following configuration file modifications that you want to retain.
   1. Navigate to the following backup location:

      install_dir/config_backup_MM_dd_yyyy_HHmm
      

   2. Use a file comparison tool to highlight differences between the following backed up configuration files and current CA Process Automation version.

      install_dir/server/c2o/.config/OasisConfig.properties
      install_dir/server/c2o/bin/c2osvcw.conf
      install_dir/server/c2o/conf/standardjboss.xml
      install_dir/server/c2o/conf/log4j.xml
      

   3. Apply appropriate changes to the current CA Process Automation version.

      See also Tuning CA Process Automation by Editing Configuration Files.

2. Browse to CA Process Automation and log in.
3. Click the Configuration tab and examine the Configuration Browser.
4. Verify that all Orchestrators appear under the Orchestrators node and that the associated Orchestrator touchpoints appear in the Domain hierarchy under the correct environment. If any Orchestrator is not active, start the Orchestrator.
5. Verify that agents have restarted. Agents using deprecated communication restart automatically. (Start agents that are running but not responding, or are not running.)
6. If your Orchestrators have no Internet access, make the bookshelf available on Orchestrators without Internet access.
7. If you are using CA EEM 12.51 with your upgraded CA Process Automation and you configured CA EEM to reference multiple Microsoft Active Directories or an AD forest:
   1. Recreate CA Process Automation users in CA EEM.
   2. Reinstate object ownership.

   Notes:

   • See "Manage Access for Referenced User Accounts" in the Content Designer Guide.
   • See "Change Ownership for an Automation Object" in the Content Designer Guide.
8. Upgrade any CA Process Automation connectors that are not 4.x connectors.

More Information:

How to Upgrade CA Process Automation