Configuration Tab › Mapping for Configuration Browser Tabs › Triggers › Mail Trigger

Mail Trigger

The configuration of the mail trigger supports automatic replies to incoming emails that meet configured criteria. The following descriptions are for fields on the General Properties tab of the Mail Trigger dialog.

General Properties

Specifies default properties for Mail triggers.

Default Trigger Process (Orchestrator only)

Specifies how to handle emails that have invalid XML content in the message body or attachment.

Values:

• Blank - Ignore emails with no valid XML trigger content.
• The full path of the process that the Domain Orchestrator is to start. (One default process can be defined for each Orchestrator.)

IMAP Mail Server

Specifies the hostname or IP address of the mail server that receives incoming emails. The Inbox folder for the configured email account is searched for new emails. This server must have the IMAP protocol enabled. The Mail Trigger does not support POP3.

IMAP Server Port

If the default TCP port for an IMAP server is used, enter 143. If a nondefault port is used or secure communication is set up on a different port, obtain the correct port to enter from an administrator.

User Name

Specifies the user name to use to connect to the incoming mail server. Observe the requirements of your IMAP server when determining whether to enter the full email address or the alias as the user name. The user name pamadmin@ca.com is an example of a full address; pamadmin is the alias.

Note: Microsoft Exchange Server accepts both the full email address or the alias.

Password

Specifies the password associated with the specified user name.

Mail Processing Interval (seconds)

Frequency is seconds with which CA Process Automation searches the IMAP server for new incoming emails into the specified account. The user name and password specify the account.

Default:

2

Save mail attachments to database

Specifies whether to save attachments of mails that trigger CA Process Automation processes in the database.

• Selected: CA Process Automation saves attachments of mails to the CA Process Automation database and populates the data set of the process being started with relevant information of the attachments.
• Cleared: CA Process Automation does not save email attachments.

Outgoing SMTP Mail Server

Specifies the server name for the outgoing SMTP mail server. When a triggering email with valid XML content is received in the configured account of the IMAP mail server, an acknowledgment email is returned. The acknowledgment email is returned to the sender through the outgoing SMTP server.

SMTP Server Port

Specifies the port of the outgoing mail server.

Default:

25

Use secure SMTP connection

Specifies whether to process over a secure connection to the SMTP mail server.

• Selected - Enables a secure connection to the SMTP mail server.
• Cleared - The mail server does not allow a secure connection.

Default:

Cleared