Administer Touchpoints › Manage Touchpoint Groups

Manage Touchpoint Groups

Every touchpoint is a member of the default group named All Touchpoints. Additionally, you can create your own named groups to group touchpoints functionally or logically. Logically, touchpoint groups allow you to organize related touchpoints and browse more easily among touchpoints in an environment.

Functionally, touchpoint groups allow commands and operators to operate on all touchpoints in the group:

• The Reload command that is executed on a touchpoint group updates the touchpoint list for all touchpoints within the group.
• The Refresh command that is executed on a touchpoint group updates property settings for all touchpoints in the group.
• An operator that is configured to execute on a group at run time executes on every touchpoint in the group.

A touchpoint group is active if at least one touchpoint in the group is active. A touchpoint group is inactive if all touchpoints in the group are inactive. If all the Touchpoints in a group are active, the touchpoint group icon is green. If some touchpoints are active, the touchpoint group icon is yellow.

If all the touchpoints in a group are inactive, the touchpoint group icon is red.

A user must have Environment Administrator permissions to create a touchpoint group in an environment.