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Delete a Touchpoint

You can delete a touchpoint.

Follow these steps:

  1. Click the Configuration tab.
  2. Expand Domain and expand the environment with the touchpoint.
  3. Right-click the environment with the touchpoint and click Lock.
  4. Expand All Touchpoints and select the touchpoint to delete.

    The Agents tab opens and lists the agents that are associated with the touchpoint.

  5. Select all agents that are associated with the touchpoint, and then click Delete.

    A confirmation message appears.

  6. Click Yes.

    The deleted touchpoint is removed from the All Touchpoints list and from the Touchpoint Data tab.

  7. Select Domain and click Unlock.