Administer Touchpoints › Associate a Touchpoint with a Different Agent

Associate a Touchpoint with a Different Agent

Associate an existing touchpoint with a different agent in cases such as the following:

• A process regularly runs on a host slated for removal from the network.

  Here, the touchpoint is associated with only one agent and that agent is installed on a host scheduled for decommission. If a touchpoint is associated with multiple agents, no action is needed.

• A process that has been running in one data center now must run in a different data center.

  Here, the process references a touchpoint that must be associated with an agent installed on a host in the new data center.

Changing the agent association for a selected touchpoint involves deleting the current agent association and then adding a new agent association. To run a tested process on multiple hosts, associate the same referenced touchpoint to the agent that runs on each target host.

You can replace the agent association for a given touchpoint.

Follow these steps:

1. Click the Configuration tab.
2. Expand the tree to display All Touchpoints and select the target touchpoint.

   The Agents tab in the main pane lists the agent or agents currently associated with the selected touchpoint.

3. Select the agent with which you want to break the association and click Delete.
4. When the delete confirmation message appears, click OK.

   The agent touchpoint is removed from the list.

5. Click Add.

   The Add agent reference to: touchpointName appears with a list of all agents. Active agents are displayed in Green.

6. Select one or more active agents and click Add.

   The new agent to be associated with the selected touchpoint appears on the list in the Agents tab.

7. Click Save.

   The selected touchpoint is now associated with a different agent.

More information:

Manage the Decommissioning of a Host with an Agent