When servers used for agents are decommissioned, you can remove the CA Process Automation references to these inactive agents in bulk. Then you can remove, in bulk, the associated empty touchpoints.
When replacement of servers is done a subnet at a time, you can select the associated agents for removal by specifying a CIDR-based search. If the servers being decommissioned have a common pattern in their host names, you can select agents for removal based on a specified pattern matching criteria.
Follow these steps:
The Agents table displays all agents that match the search criteria, but only inactive agents can be selected for removal.
A confirmation message that states the number of agents selected asks whether to continue or cancel.
The selected agents are removed from the domain and the change to the domain is automatically saved.
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