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Troubleshooting › Troubleshooting: CA Performance Center Cannot Contact Data Aggregator
Troubleshooting: CA Performance Center Cannot Contact Data Aggregator
Symptom:
I installed Data Aggregator successfully, but its status in the Manage Data Sources dialog displays 'Unable to Contact.' CA Performance Center is unable to contact Data Aggregator.
Solution:
Do the following steps:
- Log on to the Data Aggregator host computer. Open a console and type the following command to verify that Data Aggregator is running:
service dadaemon status
- If Data Aggregator is running, a network issue is most likely preventing CA Performance Center from contacting Data Aggregator. Resolve all network problems.
- If Data Aggregator is not running, start Data Aggregator. Log on to the Data Aggregator host computer as the root user or a sudo user with access to a limited set of commands. Open a console and type the following command:
service dadaemon start
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