Troubleshooting › Troubleshooting: CA Performance Center Cannot Contact Data Aggregator

Troubleshooting: CA Performance Center Cannot Contact Data Aggregator

Symptom:

I installed Data Aggregator successfully, but its status in the Manage Data Sources dialog displays 'Unable to Contact.' CA Performance Center is unable to contact Data Aggregator.

Solution:

Do the following steps:

1. Log on to the Data Aggregator host computer. Open a console and type the following command to verify that Data Aggregator is running:

   service dadaemon status
   

2. If Data Aggregator is running, a network issue is most likely preventing CA Performance Center from contacting Data Aggregator. Resolve all network problems.
3. If Data Aggregator is not running, start Data Aggregator. Log on to the Data Aggregator host computer as the root user or a sudo user with access to a limited set of commands. Open a console and type the following command:

   service dadaemon start