CA Performance Center logs information whenever errors occur. A separate log file is maintained for each service. These logs can be accessed from service-specific subdirectories under the CA\PerformanceCenter directory. For more information, see Logs.
Synchronization occurs every 5 minutes. To avoid filling the log to capacity, only the initial synchronization and any failures that occur during subsequent full or incremental synchronization are logged. To determine when the last synchronization occurred, check the Last Polled On date on the Manage Data Sources page.
Use the Data Source Log to investigate suspected errors with data source synchronization. You can drill down into event details from the Data Source Log page. You can use this information to troubleshoot issues that can occur with synchronization between databases.
Follow these steps:
The page displays the current list of registered data sources.
The Data Source Log page opens. The log is filtered to show only events that are related to synchronization for the selected data source.
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