Creating and Managing Tenants › Setting Up Tenants › Set Up Tenant Groups

Set Up Tenant Groups

The groups that you create while administering a tenant are specific to that tenant. Custom groups are not shared among tenants. Create groups that reflect the unique virtual and physical systems of each tenant in a multi-tenant monitoring environment.

Follow these steps:

1. Log in as a tenant administrator associated with this tenant.

   Or set the tenant scope to access tenant configuration while logged in as a global administrator.

   The Administering Tenant indicator appears to show that you are administering the selected tenant environment.

2. Select Admin, User Settings, and click Groups.

   The Manage Groups for [Tenant Name] page opens.

   When scoped to a tenant, the top-level node in the Groups tree is a system group automatically created for the tenant. You can add subgroups to this group, but it cannot otherwise be modified.

   The Groups tree contains nodes for tenant IP domains and Service Provider nodes for system groups that are shared among tenants at the discretion of the global administrator. The Service Provider groups are read-only to tenant administrators.

3. Expand the Tenants node in the Groups tree.
4. Place the new group in the tenant subgroup named Groups.

   

5. Click Add Group.

   The Add Group dialog opens. The New tab is selected by default.

6. Supply values for the following parameters:

   Group Name

   Specifies a name for the group. Do not use the following special characters in group names: /&\,%.

   Description

   (Optional) Helps you identify the group.

7. Confirm the setting for the following parameter:

   Include the children of managed items

   Adds the children of managed items automatically when the items are added to this group. If you disable this option and add a router to the group, the interfaces on that router are not included. Therefore, their data is not visible in drilldown views.

   Default: Selected.

8. Select either Custom or Site from the Group Type list.
9. Click Save.

   The new group appears in the Groups tree under Tenant\Groups. Users who are associated with this tenant only see groups and items in this section. They have no access to groups or items associated with other tenant domains.

   The group contains no items until you add them. You have two options for adding items to a custom group:

   • Manually populate the group by adding items in the Manage Groups interface.
   • Create rules to manage group membership