Administering Knowledge Management › Search › KT Search Engine › Use the Knowledge Management Search › Parse Settings

Parse Settings

When you publish a document to the knowledge base, the product parses the information in the Title, Summary, Problem, and Resolution fields of the document into keywords. When a user searches the knowledge base, the product compares keywords from the user query with the keywords parsed from the knowledge base to produce a result list. The Parse Settings page lets you define the settings used to parse documents in the knowledge base.

Note: The Parse Settings feature is only available with the default KT search engine.