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Automated Policies

Administrators can automate certain tasks in the knowledge document approval process based on document lifecycle policies and actions they define. By automating tasks, end users who are searching for solutions can solve problems faster, and they can do so without contacting other individuals, which provides a benefit to the organization.

Automated policies work with events and macros.

More information:

View Automated Policies

How to Set Up Automated Policies

Create an Automated Policy

Edit an Automated Policy

Schedule Automated Policies

View Document Lifecycle Policy Reports