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Localization lets you support multiple languages simultaneously on the same install, by translating elements of the application to a particular language. These elements can include system messages, icons, and content. Information is presented in the best form for the end user, no matter their native language.
Localized versions of Support Automation meet the needs of your global environment. Each tenant can handle multiple languages, and the localizations are supported across multiple tenants. Each tenant shares the default system settings with its localization. You can configure what language the end user and analyst use before launching Live Assistance from the list of enabled languages. The analyst can use a different language than the end user within an assistance session.
You can edit localized text for disclaimers. You cannot create or remove localizations, but you can enable or disable localizations.
Note: The administrator interface is available in the default server localization only.
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