When you create a change order, the system notifies you to complete the Risk Assessment Survey associated with the change category. As requester, you identify, evaluate, and quantify the risks of change orders that belong to change categories before modifying a system or service.
To complete the Risk Assessment Survey
The Change Order Detail page appears.
The CA Workflow work list appears.
The Perform Tasks page appears.
The Risk Survey appears.
The Perform Task page appears.
The Change Order Detail page shows Status-RFC. The Requester receives an email notification to perform conflict and impact analysis.
Copyright © 2012 CA. All rights reserved. | Tell Technical Publications how we can improve this information |