Managing Change › CAB Console and Reporting

CAB Console and Reporting

The CAB Console is a dashboard that facilitates online and quick approvals of change orders that require CAB approval. The Change Manager and other CAB members use the console to view details about a change order (and its associated Workflow tasks and configuration items) and approve or reject the change order. The CAB Console lets team members review, approve or reject a change order, and continue to the next change order quickly. For change order requests, the CAB can deal with the request by satisfying it directly or by escalating/referring the request to an appropriate group.

The Change Manager can use CA SDM built-in summary and detail reporting options to accomplish the following:

• Report approved and rejected change orders
• Report change orders awaiting approval

To print or view summary and detail reports, first select the records you want to include in the report. You can select specific records for a report using the search feature of the list pages.

For example, from the Change Order list you can enter search criteria to create a list of change orders awaiting CAB approval that you can then use to generate a report.

Note: For more information about generating summary and detail reports in CA SDM, see the Generate Reports information in the Online Help.

More information:

Manage CAB Groups

Assign CAB Groups

CAB Approvals

Change CAB Console Properties

Change Management Reporting