Managing Change › CAB Console and Reporting › Change Management Reporting

Change Management Reporting

The Change Manager with appropriate privileges can use BusinessObjects InfoView to accomplish the following:

• Report change volume by operating system, change category, group, implementer, risk, status, implementation date, affected configuration items (CIs), and changes originating from incident or problem tickets.
• Report successfully implemented changes grouped by change category, urgency, priority, impact, % successful vs. total for the specified period, and the change requestor's group.
• Report failed changes grouped by category, urgency, priority, impact, reason for back out, % failed vs. total for the specified period, and the change requestor's group.
• Report the total number of change request's grouped by change category Change Coordinator, Change Manager, risk level, priority, and affected CIs for a specific time period.

You can navigate to the predefined reports in the left pane of the InfoView window to view, schedule, modify, or run the report or to view the history and properties for a report.

Note: For more information about using BusinessObjects InfoView, see the CA Business Intelligence information in the Online Help.