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Applies to: Three-tier architecture in a distributed deployment: NFA console, Harvester, and DSA components installed on separate servers |
If one of the following error messages opens when you click Test Connection or Save in the Add DSA dialog, close the error message and respond as described.
Test Connection Errors
Use the following tips for troubleshooting error messages that may open when you click Test Connection in the Add DSA dialog
You entered an IP address in an invalid format. Make sure that you enter the IP address correctly.
Verify that the NetQoS MySql51 service is running on the NFA console server. If the service is not running, start it.
Start the NetQoS MySql51 service on the DSA server. Verify that the NetQoS MySql51 service is running on the DSA server. If the service is not running, start it.
The DSA database nqrptr was not found on the target server. Verify that the DSA software installation was successful.
Save Errors
Use the following tips for troubleshooting error messages that may open when you click Save in the Add DSA dialog
Enter the IP address of a DSA that is not already in the DSA list.
Verify that the NetQoS MySql51 service is running on the DSA server. If the service is not running, start it.
Verify that the target server is running and can be reached by the NFA console server. Verify that the NetQoS MySql51 service is running on the NFA console server. If the service is not running, start it.
The DSA settings table was not found. The DSA software was not installed successfully on the target server.
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