Recommended Configuration › Install the CA TIM Software

Install the CA TIM Software

The Multi-Port Monitor appliance includes a CD with the CA Transaction Impact Manager (CA TIM) software. Or, you can download the CA TIM software from CA Technical Support.

Note: If you use Multi-Port Monitor only with CA Application Delivery Analysis, you do not need to install the CA TIM software.

You use the Multi-Port Monitor web interface to install the following files:

• Third-party image: third-party-update-xxxxxxxxxx.image
• TIM image: tim-complete-xxxxxxxxxxxxx.image

Follow these steps:

1. Download the setup files to a workstation that has web-browser access to the Multi-Port Monitor appliance.
2. Log in to the Multi-Port Monitor web interface as a user with Administrative privileges.

   The web interface opens.

3. Click System Setup, Install Software in the web interface.

   The Install Software page opens.

4. Click Browse and navigate to the location where you downloaded the setup files.
5. Select the third-party-update-xxxxxxxxxx.image file.
6. Click Open.

   The name of the file appears on the Install Software page.

7. Click Upload and Install.
8. Read and accept the License Agreement.

   The software installation log opens. If the log contains errors in red text, contact CA Technical Support.

9. Click Browse on the Install Software page and navigate to the location where you downloaded the setup files.
10. Select the tim-complete-xxxxxxxxxxxxx.image file, and then repeat Steps 6 through 8.
11. Click System Setup in the web interface.

    When installation is successful, the names of the files you installed appear on the System Setup page.

12. Identify the logical port to use for monitoring with CA TIM. For more information, see Configure Logical Ports.
13. Enable the "HTTP - full packets" hardware filter to capture full packets:
    1. Click Administration, Logical Ports in the web interface.
    2. Click the Filters link for the logical port that is associated with CA TIM monitoring.

       The Logical Ports: Hardware Filters page opens.

    3. Click the Edit link for the "HTTP - full packets" filter.

       The Logical Ports: Edit Hardware Filter page opens.

    4. Select the Filter Enabled check box.
    5. Restart the nqcapd process.

More information:

Stop or Restart a Process

Support for CA Transaction Impact Manager

System Setup