3. REPORTS › 3.1 Management Objective Reports › 3.1.1 Daily IMS Management Objective Reports › 3.1.1.3 Daily IMS Service Report - Medium Activity

3.1.1.3 Daily IMS Service Report - Medium Activity

This report quantifies the IMS service for medium activity
provided on an hourly basis for the identified day and
computing system.

The management objective to be tracked in evaluating the
speed and consistency of medium IMS activity is a percentage
of the number of medium IMS interactions that were satisfied
within a specified number of seconds.

Figure 3-2 illustrates the Daily IMS Service Report for
Medium Activity based on a management objective of satisfying
90% of all medium IMS interactions within 15 seconds.

The following user options apply to this report:

Medium Response Objective: The percentage of medium IMS
responses that were satisfied within a specified number of
seconds to reflect the installation's response objective for
medium IMS activity (e.g., 90% within 15 seconds).

    _IMSPMR and _IMSSMR define the percentage target and
         second threshold, respectively, (e.g., 90% within 15
         seconds), for medium IMS response time, used in
         daily, weekly, and monthly reports.

    MACRO _IMSPMR  90   %
    MACRO _IMSSMR  15   %

A full description of the user options is provided in section
3.1.4.1, Report Options.

Figure 3-2 quantifies the service provided by horizontally
representing the hours of the day and vertically charting the
percentage of medium IMS interactions satisfied within the
specified number of seconds, as identified in the title.

The management objective for medium IMS service is shown by a
dashed horizontal reference line printed across the chart.
In Figure 3-2 the reference line is shown at the 90% level of
the vertical axis.  Any hour for which the charted bar falls
below this reference line signals that the medium IMS service
objective was missed for that hour.

                                                        CA MICS IMS DEVELOPMENT UNIT M0804AZ                                    1
                                                CA MICS IS Management Support System          14:40 Wednesday, September 10, yyyy
                                                  DAILY IMS MANAGEMENT OBJECTIVES

                                  IMS SERVICE FOR MEDIUM ACTIVITY OF   90  % WITHIN   15   SECONDS

-------------------------------------- System Identifier=IMSA IMS System Identification=IMSA ------------------------------------

       PERCENT Sum

       100 +                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
        90 +--------------------------------------------------*-*-*-----*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*---------------------
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
        80 +                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
        70 +                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
        60 +                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
        50 +                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
        40 +                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
        30 +                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           |                                                  * * *     * * * * * * * * * * * * * * * *
           -----------------------------------------------------------------------------------------------------------------
                                 1 1 1 1 1 1 1 1 1 1 2 2 2 2                      1 1 1 1 1 1 1 1 1 1 2 2 2 2  HOUR Midpoint
             0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3  0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3

             |------------------ 21JULyy ------------------|  |------------------ 22JULyy ------------------|  REPTDATE

 Figure 3-2.  Daily IMS Service Report - Medium Activity