

3. REPORTS › 3.1 Management Objective Reports › 3.1.1 Daily IMS Management Objective Reports › 3.1.1.4 Daily IMS Service Report - Short Activity
3.1.1.4 Daily IMS Service Report - Short Activity
This report quantifies the IMS service for short activity
provided on an hourly basis for the identified day and
computing system.
The management objective to be tracked in evaluating the
speed and consistency of short IMS activity is a percentage
of the number of short IMS interactions that were satisfied
within a specified number of seconds.
Figure 3-3 illustrates the Daily IMS Service Report for Short
Activity based on a management objective of satisfying 95% of
all short IMS interactions within 5 seconds.
The following user options apply to this report:
Short Response Objective: The percentage of short IMS
responses that were satisfied within a specified number of
seconds to reflect the installation's response objective for
short IMS activity (e.g. 95% within 5 seconds).
_IMSPSR and _IMSSSR define the percentage target and
second threshold, respectively, (e.g., 95% within 5
seconds), for short IMS response time, used in
daily, weekly, and monthly reports.
MACRO _IMSPSR 95 %
MACRO _IMSSSR 5 %
A full description of the user options is provided in section
3.1.4.1, Report Options.
Figure 3-3 quantifies the service provided by horizontally
representing the hours of the day and vertically charting the
percentage of short IMS interactions satisfied within the
specified number of seconds, as identified in the title.
The management objective for short IMS service is shown by a
dashed horizontal reference line printed across the chart.
In Figure 3-3 the reference line is shown at the 95% level of
the vertical axis. Any hour for which the charted bar falls
below this reference line signals that the short IMS service
objective was missed for that hour.
CA MICS IMS DEVELOPMENT UNIT M0804AZ 1
CA MICS IS Management Support System 14:40 Wednesday, September 10, yyyy
DAILY IMS MANAGEMENT OBJECTIVES
IMS SERVICE FOR SHORT ACTIVITY OF 95 % WITHIN 5 SECONDS
-------------------------------------- System Identifier=IMSA IMS System Identification=IMSA ------------------------------------
PERCENT Sum
100 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
|--------------------------------------------------*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*---*---------------------
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
90 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
80 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
70 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
60 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
50 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
40 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
30 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
-----------------------------------------------------------------------------------------------------------------
1 1 1 1 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 1 1 1 1 2 2 2 2 HOUR Midpoint
0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3
|------------------ 21JULyy ------------------| |------------------ 22JULyy ------------------| REPTDATE
Figure 3-3. Daily IMS Service Report - Short Activity
Copyright © 2014 CA.
All rights reserved.
 
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