|
|
|
The Monthly TSO Service - All Activity Report quantifies the
total TSO service (all activity including short, medium, and
long events) provided on a zone basis by month for each
computing system.
The management objective to be tracked for evaluating the
speed and consistency for all TSO activity is a percentage
measure of the number of TSO interactions that were satisfied
within a specified number of seconds.
The following user options apply to this report:
Total Response Objective:
The percentage of all TSO responses that were satisfied
within a specified number of seconds to reflect the
installation's response objective for total TSO activity
(e.g., 85% within 15 seconds).
&TSOPTR and &TSOSTR define the percentage target and
second threshold (e.g., 85% within 15 seconds),
respectively, for total TSO response time, used in
daily, weekly, and monthly reports.
%LET &TSOPTR = 85;
%LET &TSOSTR = 15;
Figure 3-35 quantifies the service provided with the
horizontal axis representing zone within month and the
vertical axis charting the percentage of total TSO
interactions satisfied within the specified number of
seconds, as identified in the title.
The management objective for total TSO service is shown by
the dashed horizontal reference line printed across the
chart. The reference line is shown at the 85% level of the
vertical axis. Therefore, any zone for which the charted bar
falls below this reference line signals that the total TSO
service objective was missed for that zone in the month.
YOUR COMPANY NAME 22:04 WEDNESDAY, MARCH 22, 1989 CA MICS I/S MSS MONTHLY TSO MANAGEMENT OBJECTIVES TSO SERVICE OF 85 % OF ALL ACTIVITY WITHIN 15 SECONDS SYSTEM IDENTIFICATION=R033 PERCENT 100 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 90 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** |--*****--*****--*****----*****--*****--*****----*****--*****--*****----*****--*****--*****----*****--*****--***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 80 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 70 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 60 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 50 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 40 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 30 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 20 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 10 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** --------------------------------------------------------------------------------------------------------------------- 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 ZONE |----- 88/10 -----| |----- 88/11 -----| |----- 88/12 -----| |----- 89/01 -----| |----- 89/02 -----| YRMONTH
Figure 3-35. Monthly TSO Service Report Format - All Activity
| Copyright © 2012 CA. All rights reserved. | Tell Technical Publications how we can improve this information |