3. REPORTS › 3.3 TSO Management Objective Reports

3.3 TSO Management Objective Reports

This section identifies and describes the TSO Management
Objective Reports that are provided for the TSO Information
Area.  The reports are produced on a daily, weekly, and
monthly basis and are described in that order within this
section.

User-defined options are provided to enable you to specify
data selection (time, zones, etc.), define the applicable
objective values, and specify the scales of the graphic
report representations.  Each of the options are described in
line with the reports to which they pertain.

The options available for producing the TSO Management
Objective Reports are shown below:

Hourly Selection Range for Daily Reports:
The start and end hours of the day that are to be included in
the Daily TSO Reports.  We recommend that you set the hours
to include the entire day (00 23).

Hourly Selection Range for Weekly Reports:
The start and end hours of the day that are to be included in
the Weekly TSO Reports.  We recommend that you set the hours
to only include the prime-time hours (e.g., 08 16).

Total Response Objective:
The percentage of all TSO responses that were satisfied
within a specified number of seconds to reflect the
installation's response objective for total TSO activity
(e.g., 90% within 15 seconds).

Short Response Objective:
The percentage of short TSO responses that were satisfied
within a specified number of seconds to reflect the
installation's response objective for short TSO activity
(e.g., 96% within 4 seconds).

Medium Response Objective:
The percentage of medium TSO responses that were satisfied
within a specified number of seconds to reflect the
installation's response objective for medium TSO activity
(e.g., 94% within 6 seconds).

Hourly TSO Outage Limits:
The target number of uptime minutes per hour, generally set
to 60, and the downtime objective per hour, which is
generally set to 0 minutes.

Zone Selection for Monthly Reporting:
The zone or range of zones that are to be included in the
Monthly TSO Reports.  Normally all zones should be reported;
therefore, the range should be 1 to 9.  The TSO Reports could
be limited to only the range of zones required.

Monthly Availability Hours:
The number of hours that TSO is targeted to be available in
any given month for the specified zones.

Monthly IPL Limit:
The number of IPLs that TSO is targeted to experience in any
given month for the specified zones.

Monthly TSO Service Unit Consumption:
The target and maximum number of service units consumed per
zone within month by TSO.  The target amount is used for a
reference line on the graph, and the maximum is used to set
the maximum value on the graph's vertical axis.

Monthly TSO Command Rate:
The target and maximum number of commands processed per zone
within month by TSO.  The target amount is used for a
reference line on the graph and the maximum is used to set
the maximum value on the graph's vertical axis.

The TSO report options, which are defined as SAS macro
variables, are contained in the source member #TSOMOBJ in the
MICS.USER.SOURCE library. The SAS source code for the TSO
Management Objective Reports are contained in three members
in MICS.SOURCE:

    DYTSOMBO - Daily TSO Management Objective Reports
    WKTSOMBO - Weekly TSO Management Objective Reports
    MNTSOMBO - Monthly TSO Management Objective Reports

The descriptive material is explained in the following
subsections:

    1 - Daily TSO Management Objective Reports
    2 - Weekly TSO Management Objective Reports
    3 - Monthly TSO Management Objective Reports
    4 - Setting TSO Management Objective Report Options