Previous Topic: 3.3.3 Monthly TSO Management Objective Reports

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3.3.3.1 Report Format Description


The Monthly TSO Management Objective Reports are produced as
a standard process in the CA MICS Monthly Job Stream. Each of
the reports is produced from the TSO System Activity Files
for the previous twelve months (MONTHS.TSOTSO01-12) in the
data base's MONTHS time-span.  The SAS CHART procedure is
used to produce the desired bar chart reports.

The report heading contains the installation name (e.g., XYZ
Manufacturing, Inc.), the frequency identification (e.g.,
MONTHLY TSO MANAGEMENT OBJECTIVES), the objective being
reported (e.g., TSO SERVICE OF 95% OF ALL ACTIVITY WITHIN 15
SECONDS), and the computing system (e.g., SYSID code) on
which the TSO processing was measured for the month.

The charts illustrate time-zones within month along the
horizontal axis and the measurement being reported (e.g.,
service units) along the vertical axis.

The vertical axis is used to chart the measure being reported
and it is with this axis that the management objective for
this category is defined.  The vertical axis is first
established through the SAS CHART procedure AXIS option which
simply identifies the highest value to be represented on the
vertical axis.  The management objective is then illustrated
through the SAS CHART procedure REF option and formatted with
a dashed line across the page to illustrate the management
objective.

Consider the charting of the objective for short service.
The title describes the management objective as 95% within 5
seconds for short activity.  The measure that is charted is
the percentage of short events satisfied within 5 seconds for
each zone of each month.  Therefore, the vertical axis would
be set up for a maximum value of 100 (for 100%) and the
vertical reference line would be printed at the 95% level.
This reference line then clearly depicts how the objective
was satisfied or missed for each zone of each month.

The member MNTSOMBO in the sharedprefix.MICS.SOURCE library
contains the SAS statements for producing the chart reports.

The user-defined options are provided through a SAS MACRO
which is the member #TSOMOBJ stored in the
sharedprefix.MICS.SOURCE library.  The following are the
definitions applicable to TSO monthly management objective
reporting.  The labels within the parentheses are the MACRO
names used to define the options.

    o  Total TSO Service Definition (&TSOPTR and &TSOSTR)
    o  Short TSO Service Definition (&TSOPSR and &TSOSSR)
    o  Medium TSO Service Definition (&TSOPMR and &TSOSMR)
    o  Monthly Zone Availability Definition (&MUPHRS and
           &RUPHRS)
    o  Monthly Zone IPLs Definition (&MIPLS and &RIPLS)
    o  Monthly Zone Maximum and Target Service Units
           (&TSOMSAX and &TSOMSRF)
    o  Monthly Zone Maximum and Target Commands
           (&TSOMCAX and &TSOMCRF)

The remainder of this section explains and illustrates each
of the standard Monthly TSO Management Objective Reports.