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The Monthly TSO Service - Medium Activity Report quantifies
the TSO service for medium activity provided on a zone basis
by month for each computing system.
The management objective to be tracked for evaluating the
speed and consistency for medium TSO activity is a percentage
measure of the number of medium TSO interactions that were
satisfied within a specified number of seconds.
The following user options apply to this report:
Medium Response Objective:
The percentage of medium TSO responses that were satisfied
within a specified number of seconds to reflect the
installation's response objective for medium TSO activity
(e.g., 90% within 15 seconds).
&TSOPMR and &TSOSMR define the percentage target and
second threshold (e.g., 90% within 15 seconds),
respectively, for medium TSO response time, used in
daily, weekly, and monthly reports.
%LET &TSOPMR = 90;
%LET &TSOSMR = 15;
Figure 3-36 quantifies the service provided with the
horizontal axis representing zone within month and the
vertical axis charting the percentage of medium TSO
interactions satisfied within the specified number of
seconds, as identified in the title.
The management objective for medium TSO service is shown by
the dashed horizontal reference line printed across the
chart. The reference line is shown at the 90% level of the
vertical axis. Therefore, any zone for which the charted bar
falls below this reference line signals that the medium TSO
service objective was missed for that zone in the month.
YOUR COMPANY NAME CA MICS I/S MSS 22:04 WEDNESDAY, MARCH 22, 1989 MONTHLY TSO MANAGEMENT OBJECTIVES TSO SERVICE FOR MEDIUM ACTIVITY OF 90 % WITHIN 15 SECONDS SYSTEM IDENTIFICATION=R033 PERCENT 100 + ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 90 +---------*****--*****-----------*****--*****-----------*****--*****-----------*****--*****----*****--*****--***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 80 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 70 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 60 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 50 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 40 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 30 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 20 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** 10 + ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** | ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ***** ------------------------------------------------------------------------------------------------------------------------- -- 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 ZONE |----- 88/10 -----| |----- 88/11 -----| |----- 88/12 -----| |----- 89/01 -----| |----- 89/02 -----| YRMONTH
Figure 3-36. Monthly TSO Service Report Format - Medium Activity
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