CA Identity Manager Release Notes › Known Issues › General › Error When Installing CA Identity Manager with UTF-8 Characters in Installation Path or Database Details in Any Non-English Language

Error When Installing CA Identity Manager with UTF-8 Characters in Installation Path or Database Details in Any Non-English Language

Symptom:

When attempting to perform the CA Identity Manager 12.6 SP3 installation with UTF-8 characters in Installation path or Database details like (DB Name, DB Username and DB Password) in any non-English language, the following error occurs in the installation logs and the installation fails:

C:\Users\Administrator\AppData\Local\Temp\1\598343.tmp\installFragments\dataSource.xml:329: Invalid byte 2 of 4-byte UTF-8 sequence.

Solution:

Use Non UTF-8 characters (English text) in Installation path or Database details like (DB Name, DB Username and DB Password) and proceed with the installation on the following supported foreign non-English languages i.e. French, Italian, German, Spanish, Japanese, Brazilian Portuguese, Simplified Chinese, Korean, Finnish, Norwegian, Swedish, Danish, and Polish.