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404 after password reset confirmation due to missing pws.fcc

Symptom:

When using a public IM task called CPSChangeMyPassword in which the user enters its old password, new password and the confirmation. Once he clicks Submit and then confirms with OK in the subsequent IM confirmation page we receive a 404 File Cannot Be Found.

Solution:

The SiteMinder 12.5 IIS Web Agent does not contain the PWS.fcc file in the IIS virtual directory forms. Copy the PWS.fcc file from the earlier version of the CA Identity Manager.