Previous Topic: Effective Remote Control Permissions DialogNext Topic: Remote Control Node


Remote Control Sessions

After a computer is configured in an address book and user permissions are defined, you can start a remote control session in the DSM Explorer by clicking the Remote Control node under an asset. The Connection Settings dialog appears, letting you specify connection options for the selected computer before establishing a connection.

Alternatively, you can start a remote control session by right-clicking on an asset and clicking the Take Control context menu command, or by clicking Take Control in the Quick Launch portlet on an asset's Homepage tab.

The remote control session displays in the right pane along with the Remote Control session toolbar.

Note: If this toolbar is not visible, click the View, Show Session Toolbar menu command.

The Remote Control session toolbar provides all of the functionality of the Remote Control viewer, including chat sessions, clipboard, full-screen mode, printer redirection, smart card redirection, and so on. These same features are available from the Remote Control node's context menu.

When the session is disconnected, the Connection Settings dialog reappears in the right pane below a status pane that describes why the session was closed.

Note: For more information, see the Remote Control Viewer Help.