The File Explorer pane displays the results collected by the File Scan collect task. So, the data displayed in this pane depends on the File Scan settings. The look and feel of the CA ITCM file explorer is similar to the Windows Explorer.
In the File Explorer pane, you can view the files and folders in the agent computer, and create or delete directories and files. You can also view the file name, directory name, and their size, date, and attributes. However, you cannot view the contents of the files.
When you create a new directory in the File Explorer, the directory name is shown in green within square brackets; the removed directories are shown n gray.
You can also drag the files from a network drive to the File Explorer of a computer. If you have any file in the domain manager that should be copied on to the computer asset, share that directory and map it to a network drive and then perform a drag-and-drop operation.
Note: This is snapshot data and not live data. Any changes made in the computer take effect the next time when the asset management agent runs.
The Tasks section of the File Explorer pane contains these options:
Opens the File search dialog and lets you search the files in the File Explorer.
Saves the changes made in the File Explorer. When you create or delete a directory or add files in the File Explorer, they are not reflected on the computer unless you commit the changes. Asset management automatically creates a new asset job for updating the computer and links it to the computer. So, these changes are reflected only when this job is run on the designated computer asset.
Note: You must start the agent twice when you edit and push back the file from DSM Explorer. You must start the agent once to update the changes in the computer and a second time to report the changes to the manager.
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