File Transfer Time Out

Symptom:

After you have selected the most appropriate network protocol, you still find that transfers are timing out.

Solution:

Transfers may be timing out for two reasons:

The remote machine to which the transfer is taking place is too busy to be able to service all its incoming connections within the time allotted for the transfer. In this situation, consider staggering the transfers to the remote machine so that it has time to service them all in the allotted time.
The connection bandwidth is not high enough to allow for the complete transfer of the file/data within the time allotted for the transfer. You can establish whether this is the case by looking in the CAM trace logs at how many messages CAM is able to send to the remote machine over the period of a second. Using the packet size, as established previously, together with the number of messages processed every second, you can then extrapolate this to establish an approximate maximum file/data size that CAM is capable of transmitting within the allotted time frame. If this is smaller than the size of the file/data that needs to be sent then the bandwidth is not sufficient, given the time allowed. In this situation, you need to either improve the connection bandwidth or approach the support personnel for the application that initiated the transfer to establish whether/how the transfer time can be extended.