Diagnostics and Troubleshooting › Unable to Deploy Asset Management Agent to Windows XP SP2 Computers

Unable to Deploy Asset Management Agent to Windows XP SP2 Computers

Symptom:

When I deploy the asset management agent on Windows XP SP2 computers, it results in delivery failure and shows the status as no primer transport.

Solution:

The local security policy and the firewall on the Windows XP SP2 computers prevent access to the system. Before deploying the asset management agent, you must change the local security policy and specify the firewall settings.

To change the local security policy

1. Open Windows Control Panel, Administrative Tools, Local Security Policy.

   The Local Security Settings window appears.

2. Navigate to Local Policies, Security Options and double-click Network Access: Sharing and security model for local users. Change the security setting to Classic - local users authenticate as themselves and click OK.

   The Local Security Policy is changed.

You must open the UDP ports for CAM communication, by changing the firewall settings.

To change the firewall settings

1. Open Windows Control Panel, Windows Firewall

   The Windows Firewall dialog appears.

2. Select File and Printer Sharing in the Exceptions tab, add one UDP port for 4104 and one UDP/TCP port for 7 and click OK.