After you install CA APM and CA Process Automation and import the notification process files into CA Process Automation, the default workflow process parameters are defined in CA Process Automation. You can modify the default process parameters to include your required settings. You provide actual (hard-coded) values for the process parameters. You must verify that the values you enter are valid.
You can modify the notification process parameters in the data set that applies to all notification processes or in the individual process start request forms. The parameters you specify for an individual process override the parameters in the main data set for that process.
Note: You specify some of the notification process parameters for the workflow provider when you define an event in CA APM. For more information about specifying process parameters in CA APM, see the User Guide.
To modify CA Process Automation workflow process parameters
Important! CA APM and CA Process Automation do not validate the information that you enter for the parameters. You must verify that your input is valid and that you entered the data in the correct format.
The following fields require explanation:
Full path to the file that contains the acknowledgment interaction form in CA Process Automation. The email notification recipient uses this form to acknowledge receipt of the notification. Each workflow process must have a unique user interaction form and a unique path to the form. You can find the acknowledgment interaction form files that are provided with the product in the folder that contains the processes and main data set (/ITAM or the folder where you imported the processes).
Email address of the copy recipients for the email that is sent to the administrator when a notification error occurs.
Email address of the administrator for the email that is sent when a notification error occurs. Change the default value to your required setting.
Full path of the error log file that is created when an error occurs with the notification process. If you do not specify a path, the log file uses the default CA Process Automation log file path.
User name to log in to CA APM. CA Process Automation requires access to CA APM for information about notification recipients and escalation.
User password to log in to CA APM. CA Process Automation requires access to CA APM for information about notification recipients and escalation.
Subject for the email that is sent to the administrator when a notification error occurs. This parameter can be set in the main data set or in the individual process start request form.
Header or introduction for the email that is sent to the administrator when a notification error occurs (for example, "Hello"). This parameter can be set in the main data set or in the individual process start request form.
Signature for the email that is sent to the administrator when a notification error occurs (for example, "Thank You"). This parameter can be set in the main data set or in the individual process start request form.
Name of the error log file that is created when an error occurs with the notification process. The email that is sent to the administrator when a notification error occurs contains the log file name. If you do not specify a name, the log file uses the following default CA Process Automation log file name:
process name_process instance number.log
CA APM URL that CA Process Automation uses to access CA APM for information about notification recipients and escalation. Change the default value to your required setting.
CA Process Automation URL that is included in the email notification message. Change the default value to your required setting.
Note: For information about setting up a notification process, see your workflow provider documentation.
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