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Permit CA APM Users to Use CA Process Automation

The CA APM users who receive notifications need to access CA Process Automation to acknowledge the notifications. These users need to have permission to use CA Process Automation. You permit users to use CA Process Automation by performing steps in CA APM first and then in CA EEM. In CA APM you define and authorize users to log in to and use CA APM. In CA EEM, you permit the authorized CA APM users to use CA Process Automation.

To permit CA APM users to use CA Process Automation

  1. Log in to CA APM.
  2. Verify that both new users and existing users are authorized to log in to and use CA APM.

    Note: For information about defining and authorizing new users and authorizing existing users in CA APM, see the Administration Guide.

    The product defines and authorizes the CA APM users. CA EEM now includes the CA APM users in the list of available users.

  3. Log in to CA EEM, selecting CA Process Automation from the application drop-down list.

    Important! You must select the CA Process Automation application when you log in to CA EEM to permit CA APM users to use CA Process Automation.

  4. Select a CA APM user from the list of all users and click the application user details for the user.
  5. Select a CA Process Automation user group for the user and save the selection.

    Note: For information about using CA EEM to add applications to user details, see the CA EEM documentation.

    The CA APM user can now access and use CA Process Automation.