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Integrating with Other Products › CA Process Automation Integration › Configure the CA Process Automation Mail Server

Configure the CA Process Automation Mail Server

To implement email notifications between CA Process Automation and CA APM, configure the mail server for CA Process Automation.

Note: For specific instructions on configuring the CA Process Automation alert module to set up the mail server, see the CA IT Process Automation Manager Administration Guide.

  1. Log in to CA Process Automation as the administrator.
  2. Navigate to the CA Process Automation client.
  3. Navigate to the library browser.
  4. Locate and lock the default environment.
  5. Locate the alert module and clear the inherit check box.
  6. Specify the SMTP (mail) server.

    Example: mail.company.com

  7. Specify the From address.

    Example: admin@company2.com

  8. Save the changes.
  9. Unlock the default environment.

    The changes require a few minutes to take effect.

Note: You can send an email notification to an external email address if your SMTP (mail) server settings permit email delivery to the external address. Check your mail server settings to verify if you can send email to external addresses.