Administration Guide › Configure Email Notifications

Configure Email Notifications

The CA GovernanceMinder server dispatches email notifications at various certification stages, and for self-service requests. The emails use a set of templates that are stored in the server.

You can customize email behavior by creating different templates, and disabling emails for certain events.

For example, you can create one set of email templates for user privileges certification by direct managers and another set for recertification by higher-level managers. You select the email templates to use when you create each certification.

The following diagram illustrates how to configure CA GovernanceMinder email notifications:

Follow these steps to configure CA GovernanceMinder certification email templates:

1. Create an email template.
2. Select event triggers and assign templates.
3. Define email properties.