Upon initializing a CA Executive Insight installation, the installation program automatically identifies if you are performing an upgrade installation. The upgrade installation program automatically acquires and verifies the following CA Executive Insight variables such as location, database schema, and CA EEM information. The upgrade program does not require you to enter this information. However, the upgrade installation asks for acceptance of all license agreements, supporting component location, and whether to configure CA Executive Insight as a Windows service (on Windows).
Note: Ensure the existing CA Executive Insight functions correctly before proceeding with an upgrade installation.
Note: After you have upgraded, refresh your application and log in again. If there is an open session in the mobile user interface or the administration user interface, without a refresh, error messages with garbled characters can display on the login page.
The following illustration describes how an administrator performs an installation upgrade.
To complete the upgrade installation of CA Executive Insight, follow these steps:
|
Copyright © 2014 CA.
All rights reserved.
|
|