Implementation Guide › Installing CA Enterprise Log Manager › Installation Troubleshooting › Import CA Enterprise Log Manager Reports

Import CA Enterprise Log Manager Reports

Symptom:

During installation, the CA EEM server did not successfully import report content from the CA EEM server. You must import the report content to see event data after it is stored in the event log store.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Import the report content manually.

To import report content

1. Access a command prompt on the CA Enterprise Log Manager server.
2. Log in with the caelmadmin account credentials.
3. Switch users to the root user with the following command:

   su -
   

4. Navigate to the directory, /opt/CA/LogManager/EEM/content.
5. Execute the following command:

   ./ImportCALMContent.sh
   

   The shell script downloads the report content from the CA EEM server.