Implementation Guide › Installing CA Enterprise Log Manager › Installation Troubleshooting › Import CA Enterprise Log Manager Data Mapping Files

Import CA Enterprise Log Manager Data Mapping Files

Symptom:

During installation, the CA EEM server did not successfully import the data mapping (DM) files. You must have the DM files to map incoming event data into the event log store.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Import the DM files manually.

To import DM files

1. Access a command prompt on the CA Enterprise Log Manager server.
2. Log in with the caelmadmin account credentials.
3. Switch users to the root user with the following command:

   su -
   

4. Navigate to the directory, /opt/CA/LogManager/EEM/content.
5. Execute the following command:

   ./ImportCALMDM.sh
   

   The shell script imports the DM files from the CA EEM server.