Implementation Guide › Installing CA Enterprise Log Manager › Installation Troubleshooting › Import Suppression and Summarization Files

Previous Topic: Import CA Enterprise Log Manager Configuration Files

Next Topic: Import Parsing Token Files

Import Suppression and Summarization Files

Symptom:

During installation, the CA EEM server did not successfully import the suppression and summarization files. You cannot use the out-of-the-box suppression and summarization rules in the CA Enterprise Log Manager user interface without these files.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Import the suppression and summarization files manually.

To import suppression and summarization files

  1. Access a command prompt on the CA Enterprise Log Manager server.
  2. Log in with the caelmadmin account credentials.
  3. Switch users to the root user with the following command: 
    su -
  4. Navigate to the directory, /opt/CA/LogManager/EEM/content.
  5. Execute the following command: 
    ./ImportCALMSAS.sh

    The shell script imports the suppression and summarization files.