Implementation Guide › Installing CA Enterprise Log Manager › Installation Troubleshooting › Import CA Enterprise Log Manager Configuration Files

Import CA Enterprise Log Manager Configuration Files

Symptom:

During installation, the CA EEM server did not successfully import the configuration files. You can start CA Enterprise Log Manager but certain settings and values are missing from the Services configuration areas, and you cannot configure individual hosts centrally without these files.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Import the configuration files manually.

To import configuration files

1. Access a command prompt on the CA Enterprise Log Manager server.
2. Log in with the caelmadmin account credentials.
3. Switch users to the root user with the following command:

   su -
   

4. Navigate to the directory, /opt/CA/LogManager/EEM/content.
5. Execute the following command:

   ./ImportCALMConfig.sh
   

   The shell script imports the configuration files.