Administration Guide › Subscription › Implementing Offline Subscription Updates › Get a Subscription Package When the Default Proxy Is Online

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Get a Subscription Package When the Default Proxy Is Online

If your default subscription proxy is an online proxy, use this host to get subscription updates from the CA FTP site for offline subscription updates. In a large environment with multiple proxies, repeat this procedure with the proxies you use.

To download an offline subscription package directly to the online default subscription proxy

  1. Log into the default subscription proxy through ssh as the caelmadmin user.
  2. Switch to root.
  3. Log on to default subscription proxy and access the following CA FTP site: "ftp://ftp.ca.com/pub/elm/connectors/ftp/outgoing/pub/elm/ELM_Offline_Subscription”.

    For example, browse to the CA FTP site for offline subscription updates.

  4. Open the folder named for the desired release.
  5. Use FTP to download the tar file or files that you need.
  6. Stop the iGateway service.
  7. If you downloaded subscription_12_x_x_x.tar, do the following:
    1. Navigate to the /opt/CA/LogManager/data directory. 
      cd /opt/CA/LogManager/data
    2. Rename the existing subscription directory under /data to subscription.bak.

      For example, rename it to mydir/data/subscription.bak

    3. Untar the tar file. 
      tar -xvf subscription_12_<x_x_x>.tar

      This extraction creates a subscription folder with the new modules to download. Correct ownership and permissions are automatically set.

  8. If you downloaded subscription_monthly_update_M<n>.tar, do the following:
    1. Navigate to the /opt/CA/LogManager/data/subscription directory. 
      cd subscription
    2. Untar the tar file. 
      tar -xvf subscription_monthly_update_M<n>>.tar

      This extraction replaces existing modules and files with the updated versions.

  9. Restart iGateway.