Administration Guide › Subscription › Implementing Offline Subscription Updates › Get a Subscription Package When the Default Proxy Is Offline

Get a Subscription Package When the Default Proxy Is Offline

If your default subscription proxy is an offline proxy, use a host with FTP access to download the offline subscription package from the CA FTP site. Then, copy the tar file to the default subscription proxy and perform the extraction there.

The following procedure assumes a single offline default subscription proxy. In a large environment with multiple proxies, repeat this procedure with the proxies you use.

To download an offline subscription package to a remote host and copy it to the offline subscription proxy

1. Log on to a server with FTP access and access the following CA FTP site: "ftp://ftp.ca.com/pub/elm/connectors/ftp/outgoing/pub/elm/ELM_Offline_Subscription”.

   For example, browse to the CA FTP site for offline subscription updates.

2. Open the folder named for the desired release.
3. Use FTP to download the tar file or files that you need and save locally.
   • To get the latest release or service pack for the latest release, download subscription_12_x_x_x.tar.
   • If you already installed the latest release or service pack and want the latest content updates and hotfixes, download subscription_monthly_update_M<n>.tar.
4. Use the scp (secure copy) utility to copy the downloaded tar file to the offline subscription proxy.
   • Copy subscription_12_x_x_x.tar to the /opt/CA/LogManager/data directory.
   • Copy subscription_monthly_update_M<n>.tar to the /opt/CA/LogManager/data/subscription directory.
5. If you copied subscription_12_x_x_x.tar to the offline proxy, do the following:
   1. Log into the default subscription proxy through ssh as the caelmadmin user.
   2. Switch to root.
   3. Navigate to the /opt/CA/LogManager/data directory.

      cd /opt/CA/LogManager/data
      

   4. Rename the existing subscription directory under /data to subscription.bak. For example, rename it to mydir/data/subscription.bak.
   5. Untar the tar file.

      tar -xvf subscription_12_<x_x_x>.tar
      

      This extraction creates a subscription folder with the new modules to download. Correct ownership and permissions are automatically set.

6. If you copied subscription_monthly_update_M<n>.tar to the offline proxy, do the following:
   1. Log on to the server configured as the default subscription proxy.
   2. Navigate to the /opt/CA/LogManager/data/subscription directory.

      cd subscription
      

   3. Untar the tar file.

      tar -xvf subscription_monthly_update_M<n>>.tar
      

      This extraction replaces existing modules and files with the updated versions.