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Notification Emails - Containing Forwarded Emails

You can define the text content of notification emails. These are emails containing emails that have been intercepted and forwarded by a control trigger. You can define separate text for 'incoming email' and 'outgoing email' notification emails.

Subject and body text

For each user policy, you can define the subject and body text in a single 'incoming' notification email and a single 'outgoing' notification e-ail. You can also variables to customize the e-ail subject and body text, for example, to refer to the original sender’s email address.

Unlike the messages in notification dialogs, you cannot specify separate notification emails for each control trigger or control action. Instead, to define the subject and body text you must edit the relevant system settings in the user policy. You can find these settings in the System Settings, User Notifications, Forwarded E-mail Settings policy folder.

Examples

Forwarded email

Example email subject

Incoming

Incoming -mail for %To% requires your attention

Outgoing

Please authorize the attached outgoing email

Forwarded email

Example email body text

Incoming

The email "%Subject%" may breach corporate guidelines. It has been forwarded to you for authorization.

Outgoing

Review the attached email sent by %From%. If the email adheres to corporate guidelines, please forward it to the intended recipient, %To%.

Incoming or outgoing

%default%